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- Public offer agreement for an online store
Public offer agreement for an online store
This agreement between the online store https://rockfour.am/ (Limited Liability Company “Simao”) and the user of the online store services, hereinafter referred to as the “Buyer”, determines the conditions for purchasing goods through the online store website: https://rockfour.am/.
1. General Terms
1.1. Limited Liability Company "Simao" publishes this purchase and sale agreement, which is a public agreement - an offer (proposal) to individuals.
1.2. This public offer (hereinafter referred to as the “Offer”) defines all the essential terms of the agreement between Simao LLC and the person who accepted the Offer.
1.3. This agreement is concluded between the buyer and the online store at the time of placing an order.
1.4. The offer can be accepted by any individual on the territory of the Republic of Armenia who intends to purchase goods and/or services sold/provided by Simao LLC through the online store located on the website https://rockfour.am/.
1.5. The buyer unconditionally accepts all the terms and conditions contained in the offer as a whole (i.e. in full and without exceptions).
1.6. If the terms of this agreement are accepted (i.e. the public offer of the online store), the individual accepting the offer becomes the buyer.
1.7. Acceptance is the receipt by the seller of a message about the intention of an individual or legal entity to purchase goods on the terms proposed by the seller.
1.8. The offer, all appendices to it, as well as all information about the products/services of Simao LLC, are published on the website https://rockfour.am/.
2. Online store status
2.1. The online store is the property of Simao LLC and is intended to organize a remote method of selling goods via the Internet.
2.2. The online store does not require special actions from the buyer to use the online store resource to view goods, calculate and place an order, such as registration or concluding an agreement to use the online store resource.
2.3. The online store is not responsible for the content and accuracy of the information provided by the buyer when placing an order.
3. Buyer status
3.1. The buyer is responsible for the accuracy of the information provided when placing an order, and its purity from claims of third parties.
3.2. The Buyer confirms his acceptance of the terms of this agreement by checking the box “I accept the terms of the public offer agreement” when placing an order. Before concluding the agreement, the buyer reads the terms of the agreement in full, all the terms of the Agreement are clear, the buyer agrees with all the terms of the agreement.
3.3. The use of the online store resource to view and select products, as well as to place an order, is free of charge for the Buyer.
4. Subject of the offer
4.1. The Seller, based on the buyer’s orders, sells the goods to the buyer in accordance with the conditions and at prices established by the seller in the offer and its annexes posted on the website https://rockfour.am/.
4.2. Delivery of goods ordered and paid by the buyer is carried out by the seller or carrier. The buyer has the right to pick up the goods from the seller’s store on their own (pickup). When placing an order, the buyer is given the right to choose the delivery method.
4.3. The provisions of the Law “On Trade and Services” dated 01.01.2005 No. 134-N, the RA Law “On Protection of Consumer Rights” dated 01.01.2002 No. 197, as well as other regulatory legal acts apply to the relationship between the buyer and the seller, adopted in accordance with them.
4.4. An individual is considered to have accepted all the terms of the offer (acceptance of the offer) and its annexes in full and without exception from the moment the seller receives a message about the buyer’s intention to purchase the goods on the terms proposed by the seller. If the offer is accepted, the individual is considered to have entered into a purchase and sale agreement with the seller for the ordered goods and acquires the status of buyer.
5. Definitions
5.1. Buyer - an individual who has accepted the terms of the offer in full and without exception (who has accepted the offer) in accordance with clause 4.4. offers.
5.2. Seller - Limited Liability Company "Simao".
5.3. Online store - an Internet site with an Internet address https://rockfour.am/ owned by the seller and intended for sale by the seller to buyers on the basis of an offer of goods belonging to the seller.
5.5. Catalog - information about products posted in an online store.
5.6. Good - goods sold by the seller in the online store.
5.7. Order - the buyer’s decision to purchase goods placed in the online store.
5.8. Place of performance of the contract - the place (address) specified by the buyer, where the goods are delivered to the buyer by the seller, or the seller’s store, in the event of the buyer’s refusal to deliver the goods by the seller (pickup).
5.9. Parties - jointly buyer and seller.
6. Procedure for concluding a purchase and sale agreement
6.1. The buyer can place an order independently on the website of the online store, or through a manager by phone numbers listed on the website, under the terms of the Sales Agreement (public offer of the online store).
6.2. When placing an order in the online store, the Buyer is required to provide information about himself:
• Name, Surname, Last name;
• Goods delivery address;
• contact phone number and email of the buyer of the good.
6.3. The buyer's will is carried out by entering the relevant data into the order form in the online store or by submitting an application through the online store manager or by e-mail.
7. Information about Goods
7.1. The product is presented on the website through photo samples and text descriptions, which are the property of the online store.
7.2. Each photo sample is accompanied by text information: name, price and description of the good (if necessary).
7.3. All information materials presented in the online store are for reference only.
7.4. If the buyer has any questions regarding the properties and characteristics of the goods, the buyer must, before placing an order, contact the seller at the phone numbers listed on the website.
7.5. At the buyer’s request, the online store manager is obliged to provide (by phone or email) other information necessary and sufficient, from the buyer’s point of view, for him to make a decision to purchase the product.
7.6. The buyer is informed that by purchasing a product at a discount established in connection with promotional offers, he is deprived of the right to refer to them in the future.
7.7. The buyer is notified by the seller that the goods indicated in the invoice as separate items in any case are not a set.
8. Procedure for purchasing goods
8.1. The buyer has the right to place an order for any product presented in the online store. Each product can be ordered in any quantity located in the seller’s warehouse. Exceptions to this rule are indicated in the description of each product in case of promotions, withdrawal of goods from sale, etc.
8.2. The order can be placed by the buyer by phone numbers indicated on the website, or placed independently on the website.
8.3. After placing an order, the seller confirms the buyer’s order by sending information to the buyer’s e-mail confirming acceptance of the order, indicating the name, price of the selected product and the total amount of the order, and/or the online store manager contacts the buyer by phone.
8.4. If there is no product in stock, the online store manager is obliged to notify the buyer about this (by phone or email).
8.5. If the product is unavailable, the buyer has the right to replace it with another product or cancel the order.
9. Goods price
9.1. The price of the goods in the online store is indicated in Armenian drams per unit of goods. The price of the goods does not include the cost of delivering the goods to the buyer and other services of the seller.
9.2. The price of goods indicated on the website can be changed by the online store unilaterally, while the price of goods ordered and paid by the buyer cannot be changed.
9.3. The price of goods in the online store may differ from the price of goods in physical stores․
9.4. The total cost of the order consists of the catalog value of the goods (which is formed from the final cost of the goods, the cost of packaging and the cost of delivery of the order to the Buyer).
9.5. The delivery cost, depending on the option chosen by the buyer, is indicated on the website only within Yerevan. The cost of delivery to other regions of the Republic of Armenia is calculated individually by the manager of the online store and agreed with the buyer.
9.6. The cost of services provided to the buyer by the seller when purchasing goods in the online store is indicated when placing the order by the buyer.
10. Payment for goods
10.1. Methods and procedures for paying for goods are indicated on the website in the “Payment and return of goods” section. If necessary, the procedure and terms of payment for the ordered goods are negotiated by the buyer with the manager of the online store.
10.2. In case of cash payment, the buyer is obliged to pay the seller the price of the goods at the time of its transfer by transferring money to the representative of the online store who will deliver the goods. Payment for goods is confirmed by a cash receipt.
10.3. In case of non-cash payment, the buyer’s obligation to pay the price of the goods is considered fulfilled from the moment the corresponding funds are credited to the seller’s bank account.
10.4. The buyer pays for the order using any method chosen in the online store.
10.5. Payments by the parties when paying for the order are made in drams of the Republic of Armenia.
11. Goods delivery
11.1. The methods and procedure for delivering goods are indicated on the website in the “Delivery and Pickup” section. If necessary, the procedure and conditions for delivery of the ordered goods are negotiated by the buyer with the manager of the online store.
11.2. Pickup of goods is carried out from the store selected by the buyer when placing an order. Addresses, contacts and operating hours of warehouses are indicated on the seller’s website in the “Delivery and pickup” section.
11.3. Delivery of goods by the seller is carried out within the city of Yerevan. When placing an order, the buyer can choose the most convenient delivery method for him, as well as the date and time period of delivery.
11.4. The cost, date and time of delivery to other regions of the Republic of Armenia are calculated individually by the online store manager and agreed upon with the user.
12. Return of goods
12.1. The buyer has the right to refuse the goods at any time before its delivery.
12.2. Food products of proper quality cannot be returned or exchanged. The buyer may cancel such goods upon receipt of the order.
12.3. Non-food products of proper quality can be returned by the buyer within 14 days from the date of purchase if their presentation, consumer properties, seals, factory labels are preserved, and there is also a sales receipt or cash register receipt or other document confirming payment for the specified product.
12.4. Return of goods, in cases provided for by law and this agreement, is made to the addresses indicated on the website in the “Our stores” section.
12.5. If the buyer refuses goods of proper quality, the seller returns to him the amount paid in accordance with the contract, with the exception of the seller’s expenses for delivery of the returned goods from the Buyer, no later than 10 days from the date the buyer submits the corresponding demand.
12.6. The amount paid for the goods is returned by the seller in the same way as it was paid: in cash if the purchase was paid for in cash and by transfer to a bank account if the payment was made by bank transfer.
13. Other terms
13.1. The legislation of the Republic of Armenia applies to the relationship between the buyer and the seller.
13.2. In case of questions and complaints from the buyer, he must contact by phone: +374 33 60 90 60 or by e-mail: mail@rockfour.am
13.3. This agreement comes into force from the date of acceptance by the buyer of this offer and is valid until the parties fully fulfill their obligations.
13.4. The online store reserves the right to expand and reduce the product offering on the site, regulate access to the purchase of any goods, as well as suspend or terminate the sale of any goods at its sole discretion.
14. Seller's address and details
LLC "Simao"
TIN/TRRC 00099093
PCRN 264.110.08512
Legal address: Yerevan, Komitas Ave. 48/48
Postal address: Yerevan 0051, Komitas Ave. 48/48
Phone/Fax: +374 10 27 70 03, +374 10 27 73 00
E-mail: mail@rockfour.am